Bergzeit.no

Returns 7

• How can I return something?
• I have received the wrong item.
• How can I exchange my item for a different size or colour?
• What happens to the voucher if I want to return something from my order?
• Can I return goods that I don't like or that don't fit?

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Warranty & Repairs 8

• What if the product is damaged in transit?
• Can you provide me with replacement parts for my item?
• What if the product is damaged in transit?
• Who can I contact if I have a claim on an item?
• How long does a defective item claim take?

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Orders 17

• How can I cancel my order?
• How do I know that the order has actually been processed?
• How can I change my order?
• I forgot to add my voucher code
• How can I select or change a payment method?

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Product Support 7

• What is my Mondopoint size?
• How do I measure my inseam?
• What is the R-value for sleeping mats?
• What is PrimaLoft®?
• What is GORE-TEX®?

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Customer Account 4

• How can I change my password?
• Where can I change my address?
• How can I change my email address?
• How can I log out?

Miscellaneous 4

• Does Bergzeit sponsor athletes, clubs or events?
• Contact us by telephone
• Contact us by post
• Does Bergzeit have retail shops?