Warranty & Repairs
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Please refuse to accept the parcel if it is clearly damaged on the outside. If you only notice damage to the parcel or the goods afterwards, please hand in ...
Mi, 17 Sep, 2025 um 10:10 VORMITTAGS
We are happy to provide you with spare parts for goods purchased from us. For this we need a photo and a detailed description of what you are looking for. P...
Mi, 17 Sep, 2025 um 10:10 VORMITTAGS
We place great value on quality when selecting our products. However, if your product shows a defect within the legal warranty period of 24 months, we will ...
Mi, 17 Sep, 2025 um 10:10 VORMITTAGS
We place great value on quality when selecting our products. However, if your product shows a defect within the legal warranty period of 24 months, we wil...
Mi, 17 Sep, 2025 um 10:11 VORMITTAGS
Since we have to send the defective, defective or incomplete product to the manufacturer on a case-by-case basis, we would like to point out that a complain...
Mi, 17 Sep, 2025 um 10:11 VORMITTAGS
We place great value on quality when selecting our products. However, if your product shows a defect within the legal warranty period of 24 months, we will ...
Mi, 17 Sep, 2025 um 10:12 VORMITTAGS
We place great value on quality when selecting our products. However, if your product shows a defect within the legal warranty period of 24 months, we will ...
Mi, 17 Sep, 2025 um 10:12 VORMITTAGS
Repair or replacement was not possible. The manufacturer has decided to reimburse you for the goods.
Mi, 17 Sep, 2025 um 10:13 VORMITTAGS
Please contact us using our contact form so that we can initiate a complaint for you. Unfortunately, it is not possible to register the goods again via th...
Mi, 17 Sep, 2025 um 10:14 VORMITTAGS
Using our returns portal, please enter your order number and last name. You can then select register a complaint and follow the steps in the portal. Please...
Mi, 17 Sep, 2025 um 10:14 VORMITTAGS