Returns
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You will receive an e-mail from us when your return item is close to being received. Of course, you can also use the shipment tracking feature of the delive...
Mi, 17 Sep, 2025 um 10:06 VORMITTAGS
You can return unused goods to Bergzeit within 100 days. Please use our returns portal and follow the steps outlined here. PLEASE NOTE: We do not accept r...
Mi, 17 Sep, 2025 um 10:07 VORMITTAGS
If you received your tracking number did not change for more than three days, please contact our customer service with the details of your return.
Mi, 17 Sep, 2025 um 10:07 VORMITTAGS
If you have registered your return via our returns portal already, we can usually assign your shipment whithout your return note. Thus, we do not require ...
Mi, 17 Sep, 2025 um 10:08 VORMITTAGS
After registering the return on our returns portal, please also do not return items from multiple orders in a single package. Combining items from different...
Mi, 17 Sep, 2025 um 10:08 VORMITTAGS
CN22 and CN23 custom declarations are required customs documents when shipping a parcel to the EU from a country that is not in the EU Customs Union. They c...
Di, 4 Nov, 2025 um 12:01 NACHMITTAGS
CN22 Remember: You must fill out a CN22 customs declaration if you are shipping a package that weighs less than two kilograms and has a value of less than ...
Mi, 17 Sep, 2025 um 10:09 VORMITTAGS